About WNC Direct Care

Support Centered on the Member

Helping children and adults build independence, make choices, and participate in their communities.

Who We Are

WNC Direct Care, Inc.

WNC Direct Care is a North Carolina Innovations provider agency serving children and adults with intellectual and developmental disabilities (IDD) and traumatic brain injuries (TBI).

Our approach begins with the individual: their goals, preferences, routines, and support needs. We work with Members, families, guardians, and care teams to plan services that fit everyday life.

What Guides Us

Our Mission & Vision

Our Mission

To provide person-centered support, resources, and opportunities that empower individuals with intellectual and developmental disabilities and Traumatic Brain Injury (TBI) to live meaningful, satisfying, and productive lives.

We support individuals in setting and achieving personal goals while building and sustaining relationships that foster connection, belonging, and inclusion within their communities.

We take pride in our commitment to supporting the whole person—mind, body, and spirit—by promoting independence, dignity, self-determination, and choice.

Our Vision

To be the leading provider of person-centered support for individuals with intellectual and developmental disabilities and Traumatic Brain Injury (TBI)—transforming lives, strengthening communities, and creating a future where everyone belongs and can thrive.

We envision a community that embraces inclusion, values every individual, and removes barriers so people can pursue their goals, build meaningful relationships, and live life to the fullest.

Through compassion, integrity, and innovation, we will continue to expand opportunities, strengthen lives, and make a lasting difference—together.

Our Core Values

The Values Behind Our Care

Compassion

We lead with empathy, kindness, and understanding to support the whole person.

Empowerment

We support choice, independence, and growth so Members can reach their goals and live meaningful lives.

Integrity

We do the right thing with honesty, accountability, and professionalism.

Respect

We honor the dignity, rights, and uniqueness of every Member, family, and team member.

Inclusion

We create welcoming, supportive environments where everyone belongs and can fully participate.

Person-Centered

We focus on each person’s strengths, preferences, and goals to deliver supports that matter most.

Partnership

We work together with Members, families, LRPs, and community partners to achieve positive outcomes.

Excellence

We are committed to high-quality supports, continuous improvement, and exceeding expectations.

Innovation

We embrace creative ideas and new approaches that enhance quality of life and expand possibilities.

Safety & Well-Being

We promote safe, healthy, and supportive environments that protect and encourage well-being.

Trust

We build lasting relationships through transparency, reliability, and keeping our word.

Privacy & Dignity

We protect personal information and honor each person’s privacy, choices, and sense of self.

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